Most refunds are based on the payment method used at the time of purchase. In some cases, you may be offered an instant refund. For example, if we supplied you with a faulty part, you are entitled to a replacement at no charge or a full refund.
Note: A full refund is only applicable if an error has been made on our part or services have not been rendered by us after a payment has been made you (customer).
Your refund request will be processed instantly. However, it may take 5-10 business days for it to credit your account and display on your payment card statement.